A small, warm care home in one of Leeds' most loved neighbourhoods. Twenty-two residents, a turn-of-the-century property, and a team led by Lisa who believes the kettle should always be on.
Neville House sits on a quiet, tree-lined avenue just a two-minute walk from the independent shops, cafes and life of Harrogate Road. It's a turn-of-the-century property with the kind of character you simply can't build anymore — high ceilings, period details, and the feeling that you've stepped into someone's family home, not an institution.
With just 22 residents, everyone here knows each other by name. There's a genuine community feel that larger homes struggle to replicate. Lisa, our manager, is passionate about one thing above all: making sure this feels like home, not just a place to stay.
We're proud to be part of Chapel Allerton — one of Leeds' most vibrant suburbs, known for its village green, independent spirit and thriving arts scene. Our residents are moments from artisan coffee shops, local bakeries and community events. But behind our front door, it's peaceful, warm and unhurried.
"You're very welcome to visit any time and the kettle is always on — so why not pop in and take a look."
Every person who comes through our door has their own story, their own needs, their own way of doing things. We work around that, not the other way round.
Long-term care in a proper home, not a clinical setting. Our team provides 24-hour support with personal care, medication management and daily living — while respecting each resident's independence and routines. Single rooms, some with en-suite, with the option to bring your own furniture, pictures and ornaments.
Sometimes families need a break, and that's nothing to feel guilty about. Our short-stay respite care gives carers time to rest, knowing their loved one is looked after properly. Whether it's a week or a month, residents join in with life here just like everyone else. Trial stays are always welcome.
Living with dementia doesn't mean living without joy. Our staff are trained in person-centred dementia care, focusing on what each individual can do, not what they can't. We create calm, familiar routines in a secure environment where residents feel safe, valued and understood.
There are two lounges to choose from. The larger one is where most of the action happens — afternoon entertainment, film screenings, lively discussions over the day's papers. The smaller lounge overlooks the garden, and it's the spot for residents who prefer a quieter cup of tea, a crossword, or simply watching the birds.
Afternoons are busy. Music appreciation, gentle exercise sessions, art, reading groups, gardening, painting and various games — there's something on most days. But we respect absolutely every resident's right to say "not today" and will happily arrange something one-to-one instead.
All meals are prepared and cooked fresh on the premises. Our kitchen team works around individual preferences and dietary needs — this isn't a canteen, it's a dining room.
Step through the front gate and you're greeted by a landscaped garden that sets the tone for the whole home — well-kept, welcoming, and genuinely lovely. It's the kind of approach that puts visitors at ease before they've even rung the bell.
At the back, there's a sheltered seating area surrounded by well-established flower beds, mature shrubs and trees. In warmer months, it's the favourite spot for a cup of tea in the afternoon sun. In cooler weather, the garden-facing lounge offers the same view without the chill.
Gardening is one of our most popular activities. Residents who enjoy being hands-on can help tend the beds, while others simply enjoy being outdoors in a safe, peaceful space just minutes from the buzz of Chapel Allerton.
Independently inspected by the Care Quality Commission. Five categories. Five times Good.
I found all the staff extremely caring, professional and friendly. They truly care for residents and families.
Beyond expectations of thoughtfulness and kindness, thank you.
Home spotless. Residents well looked after.
Absolutely lovely care home. Well cared for, lovely friendly staff, great food.
Manager and staff are caring and treat dad with dignity, empathy and respect.
Excellent care provided for my mum over the course of her stay. The staff were all very caring, responsive and genuinely affectionate towards her.
Our staff are trained in person-centred dementia care, focusing on what each individual can do rather than what they cannot. We create calm, familiar routines in a secure environment where residents feel safe, valued and understood. With just 22 residents, we get to know each person's history, preferences and triggers so we can provide truly individual support.
We operate a fully open visiting policy. Family and friends are welcome to visit at any time without needing to book in advance. The kettle is always on and visitors are encouraged to join residents for meals, activities or simply a cup of tea in the garden.
Yes, we welcome respite stays from one week upwards. It is a great way for families to take a well-deserved break knowing their loved one is in safe, caring hands. Respite residents join in with daily life just like everyone else, and trial stays are always available before committing to a longer arrangement.
There is something on most afternoons, including music appreciation, gentle exercise, art, reading groups, gardening, painting and games. We also have two lounges so residents can choose between a lively social atmosphere and a quieter space. We absolutely respect every resident's right to say "not today" and will happily arrange something one-to-one instead.
All meals are freshly prepared and cooked on the premises by our kitchen team. We work around individual preferences and dietary requirements. This is a dining room, not a canteen, and mealtimes are social occasions. Snacks, drinks and cups of tea are available throughout the day.
Simply give Lisa a call on (0113) 262 9764 or fill in the contact form below. You are very welcome to pop in any time without an appointment. There is no pressure and no hard sell — just a friendly conversation and a cup of tea while you take a look around.
Whether you're looking for a permanent home, exploring respite options, or simply want to ask a question — we're here. Pop in any time, or give Lisa a call. No pressure, no hard sell. Just a conversation.